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Salesforce has introduced Agentforce IT Service at Dreamforce, featuring over 100 prebuilt connectors and targeting IT service management. The platform aims to consolidate vendor platforms and create significant opportunities for solution providers across implementation and migration services.
Salesforce has reportedly launched its Agentforce IT Service product during this week’s Dreamforce conference, marking a significant expansion into the IT service management market. According to reports, the platform launches with more than 100 prebuilt connectors and integrations with major technology companies including CrowdStrike, Google, Microsoft and IBM.
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Google CEO Sundar Pichai revealed his reaction to OpenAI’s ChatGPT launch during a Dreamforce talk. Despite Google’s AI leadership position, the company held back its chatbot over quality concerns while acknowledging OpenAI’s market impact.
Google CEO Sundar Pichai recently discussed what it was like for the tech giant when OpenAI launched ChatGPT in late 2022, creating a seismic shift in the artificial intelligence landscape. During a conversation at Salesforce‘s Dreamforce event, Pichai acknowledged that while Google had been developing similar technology, the company chose to delay its public release due to quality concerns.
