Salesforce Unveils Agentforce IT Service Platform, Creating Major Channel Opportunities
Salesforce has introduced Agentforce IT Service at Dreamforce, featuring over 100 prebuilt connectors and targeting IT service management. The platform aims to consolidate vendor platforms and create significant opportunities for solution providers across implementation and migration services.
New IT Service Platform Launch
Salesforce has reportedly launched its Agentforce IT Service product during this week’s Dreamforce conference, marking a significant expansion into the IT service management market. According to reports, the platform launches with more than 100 prebuilt connectors and integrations with major technology companies including CrowdStrike, Google, Microsoft and IBM.
