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Facial Recognition Systems Failing People With Facial Differences, Report Finds

People with facial differences are struggling to access public services, financial institutions, and everyday technology as facial recognition systems fail to recognize them. According to reports, over 100 million people worldwide with facial disfigurements face daily barriers due to inadequate technology design.

Growing Accessibility Crisis for Facial Difference Community

People living with facial differences—from birthmarks to craniofacial conditions—are increasingly unable to participate in modern life as identity verification services powered by machine learning become commonplace, according to reports. Sources indicate that approximately half a dozen individuals with various facial differences have described struggling with systems that fail to recognize their faces, preventing access to essential services.