Arts and EntertainmentSoftware Guides

Salesforce Integrates Agentforce 360 with OpenAI’s ChatGPT and Anthropic’s Claude

Salesforce is embedding its Agentforce 360 software directly into OpenAI’s ChatGPT and Anthropic’s Claude platforms. The move represents a significant expansion of the company’s generative AI partnerships as it seeks to capitalize on the rapidly evolving artificial intelligence landscape.

In a major strategic expansion of its artificial intelligence capabilities, Salesforce has announced the integration of its Agentforce 360 software with leading AI platforms from OpenAI and Anthropic. The announcement comes just ahead of the company’s annual Dreamforce conference in San Francisco and represents Salesforce’s latest move to position itself at the forefront of the generative AI revolution that is transforming how businesses interact with customers and manage operations.

Strategic AI Partnerships Accelerate

Arts and EntertainmentStartups

AI Agent Failure: Why Our First Launch Flopped and What We’re Doing Differently

When we launched our generative AI agent for food supply chains, we expected immediate adoption. Instead, we discovered that technical superiority means nothing without understanding customer workflows. Here’s our failure story and redemption plan.

When we launched Helios AI‘s revolutionary generative AI agent in September 2023, we were convinced we had built the future of food industry risk assessment. Named Cersi, our artificial intelligence assistant was designed to help food companies navigate climate threats to their agricultural supply chains—a solution we believed was years ahead of competitors. Despite the deafening hype around generative artificial intelligence following ChatGPT’s explosion, our technically superior product met with market indifference. The painful lesson? In industries built on legacy systems and personal relationships, technical innovation alone cannot drive adoption.

Why Our First AI Agent Failed Miserably