Assistive TechnologySoftware Guides

Salesforce Unveils Agentforce IT Service Platform, Creating Major Channel Opportunities

Salesforce has introduced Agentforce IT Service at Dreamforce, featuring over 100 prebuilt connectors and targeting IT service management. The platform aims to consolidate vendor platforms and create significant opportunities for solution providers across implementation and migration services.

New IT Service Platform Launch

Salesforce has reportedly launched its Agentforce IT Service product during this week’s Dreamforce conference, marking a significant expansion into the IT service management market. According to reports, the platform launches with more than 100 prebuilt connectors and integrations with major technology companies including CrowdStrike, Google, Microsoft and IBM.

AwardsBusiness

Jim Kavanaugh’s Lifetime Achievement: How WWT’s CEO Built a $20B Channel Powerhouse

World Wide Technology CEO Jim Kavanaugh receives CRN’s inaugural Lifetime Achievement Award for building WWT into a $20 billion powerhouse. The former Olympic soccer player credits his success to values instilled by his parents and a people-first leadership philosophy that has reshaped the channel industry.

Jim Kavanaugh, co-founder and CEO of World Wide Technology, has been honored with the inaugural Lifetime Achievement Award at CRN’s Best of the Channel Awards, recognizing his extraordinary journey from Olympic athlete to channel visionary. Under his leadership, WWT has grown from a small IT startup to a $20 billion solution provider powerhouse that counts over 80% of the Fortune 100 as customers.

From Soccer Fields to Boardrooms: Kavanaugh’s Unique Journey