Tag: Chatbot

Arts and EntertainmentStartups

AI Agent Failure: Why Our First Launch Flopped and What We’re Doing Differently

When we launched our generative AI agent for food supply chains, we expected immediate adoption. Instead, we discovered that technical superiority means nothing without understanding customer workflows. Here’s our failure story and redemption plan.

When we launched Helios AI‘s revolutionary generative AI agent in September 2023, we were convinced we had built the future of food industry risk assessment. Named Cersi, our artificial intelligence assistant was designed to help food companies navigate climate threats to their agricultural supply chains—a solution we believed was years ahead of competitors. Despite the deafening hype around generative artificial intelligence following ChatGPT’s explosion, our technically superior product met with market indifference. The painful lesson? In industries built on legacy systems and personal relationships, technical innovation alone cannot drive adoption.

Why Our First AI Agent Failed Miserably

by Alvarez Jordan
Arts and EntertainmentPolicy

Ohio AI Marriage Ban Legislation Targets Human-Machine Unions

An Ohio lawmaker has proposed legislation that would ban marriages between humans and AI systems while denying artificial intelligence legal personhood status. The bill addresses growing concerns about human-AI relationships and their legal consequences.

Ohio lawmakers are taking proactive measures to prevent human-AI marriage and establish clear legal boundaries for artificial intelligence systems. Representative Thaddeus Claggett, chair of Ohio’s House Technology and Innovation Committee, has introduced groundbreaking legislation that would officially classify AI as “nonsentient entities” without legal personhood rights, effectively banning marriages between humans and artificial intelligence systems.

Understanding Ohio’s Proposed AI Marriage Ban

by Alvarez Jordan
Arts and EntertainmentAutomation

The Future of Customer Service: Humans and Bots Working Together

Financial institutions are betting big on AI-powered customer service solutions that combine human expertise with bot efficiency. New research shows significant ROI improvements when organizations implement secure, regulated AI systems that work alongside human agents.

The future of exceptional customer service lies in the powerful collaboration between human expertise and artificial intelligence systems. As financial institutions increasingly adopt AI technologies, they’re discovering that the most effective approach combines the efficiency of bots with the empathy and problem-solving skills of human agents. According to recent analysis, this hybrid model is delivering measurable return on investment while transforming how organizations handle customer interactions.

Financial Services Lead AI Adoption in Customer Experience

by Desai Priyanka